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FirstBank V.I. Warns Customers About Second Phishing Scam Making The Rounds In USVI, BVI

CHARLOTTE AMALIE — FirstBank V.I. is warning its customers in the U.S. and British Virgin islands: “If it seems suspicious, don’t trust it!”

“If you’ve received an email with the subject line regarding any type of transaction in your account, do not open it,” FirstBank V.I. said on Facebook. “Delete the email and block the sender’s address right away.”

If you received this email and clicked on any of its links, contact the FirstLine Solutions Center now at 1-284-494-2662 (BVI) or 1-866-695-2511 (USVI).

Representatives are available seven days a week from 6 a.m. – 12 a.m.

Here are some tips: Do not open any emails from senders you do not recognize, even if they appear to be legitimate. Verify the sender’s email address.

Do not click on a suspicious-looking link. 

Refrain from opening email attachments from unknown sources.

For your safety, do not respond to any e-mails requesting personal or financial information. FirstBank will never request you to update or submit personal or financial information via email or any other electronic method. 

If you receive a phone call offering exclusive promotions, announcing you as the winner of some prize, do not provide confidential information and finish the call immediately.

Check the body of the email for grammatical errors. These types of errors can be warning signs that the email is fraudulent. 

Before clicking a link, hover your cursor over the link BUT DO NOT CLICK ON IT. The email system should show a small window with the address of the malicious website.

Change passwords and pin numbers from credit and debit cards frequently. Make sure these do not have any type of relation with important dates or events in your life.
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The Author

John McCarthy

John McCarthy

John McCarthy is primarily known for his investigative reporting on the U.S. Virgin Islands. A series of reports beginning in the 1990's revealed that there was everything from coliform bacteria to Cryptosporidium in locally-bottled St. Croix drinking water, according to a then-unpublished University of the Virgin Islands sampling. Another report, following Hurricane Hugo in 1989, cited a Federal Emergency Management Agency (FEMA) confidential overview that said that over 40 percent of the U.S. Virgin Islands public lives below the poverty line. The Virgin Islands Free Press is the only Caribbean news source to regularly incorporate the findings of U.S. Freedom of Information Act requests. John's articles have appeared in the BVI Beacon, St. Croix Avis, San Juan Star and Virgin Islands Daily News. He is the former news director of WSVI-TV Channel 8 on St. Croix.

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