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Tourism Department Sponsors Customer Service ‘Morale Booster’ On STT and STX

Lisa Wynne Magnuson
CHARLOTTE AMALIE — The United States Virgin Islands Department of Tourism will produce a Customer Service Morale Booster and Professionals Panel on Thursday, May 26 and Friday, May 27, featuring leading Virgin Islands professionals from the territory and the U.S. mainland.
To be held at Frenchman’s Reef & Morning Star Marriott Beach Resort in St. Thomas on Thursday and the V.I. Cardiac Center at Juan Luis Hospital in St. Croix on Friday, the all-day sessions are tailored for the general public, taxi and tour operators, students as well as managers and supervisors.
Featuring customer service expert Lisa Wynne-Magnuson, the sessions, which build upon the well-attended customer training seminars last March, bring the curtain down on a wide variety of Tourism Month activities developed to highlight the impact of the visitor sector on St. Croix, St. John and St. Thomas.
Also addressing the sessions will be Virgin Islander professionals Dr. Bryan K. Williams, Owner of BW Enterprise; Yvette Thomas-Henry, General Manager of the Four Seasons in Atlanta; Sherwin Robinson, General Manager of The 40/40 Club in New York; and Yolandita Jackson-James, Founder of LaLa Speakx.
“The importance of providing consistently outstanding customer service in the tourism and hospitality sector cannot be overstated,” noted Commissioner of Tourism Beverly Nicholson-Doty, “and this opportunity to share ideas with some of the Virgin Islands’ own acclaimed experts brings a strong, fitting conclusion to Tourism Month.”
To register and for more information, contact the Department of Tourism’s St. Croix office at 340 772-0357 ( or the St. Thomas office at 340 774-8784 (
Flyer available here:


For more information about the United States Virgin Islands, go to, follow us on Twitter (@USVITourism) and become a fan on Facebook  ( When traveling to the U.S. Virgin Islands, U.S. citizens enjoy all the conveniences of domestic travel – including on-line check-in – making travel to the U.S. Virgin Islands easier than ever. As a United States Territory, travel to the U.S. Virgin Islands does not require a passport from U.S. citizens arriving from Puerto Rico or the U.S. mainland. Entry requirements for non-U.S. citizens are the same as for entering the United States from any foreign destination. Upon departure, a passport is required for all but U.S. citizens.
    V.I. Cardiac Care Center on St. Croix

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The Author

John McCarthy

John McCarthy

John McCarthy is primarily known for his investigative reporting on the U.S. Virgin Islands. A series of reports beginning in the 1990's revealed that there was everything from coliform bacteria to Cryptosporidium in locally-bottled St. Croix drinking water, according to a then-unpublished University of the Virgin Islands sampling. Another report, following Hurricane Hugo in 1989, cited a Federal Emergency Management Agency (FEMA) confidential overview that said that over 40 percent of the U.S. Virgin Islands public lives below the poverty line. The Virgin Islands Free Press is the only Caribbean news source to regularly incorporate the findings of U.S. Freedom of Information Act requests. John's articles have appeared in the BVI Beacon, St. Croix Avis, San Juan Star and Virgin Islands Daily News. He is the former news director of WSVI-TV Channel 8 on St. Croix.

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