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SOCIAL SECURITY: How To Update Your Address and Phone Number Online

SOCIAL SECURITY: How To Update Your Address and Phone Number Online

If you receive Social Security benefits, the easiest way to update your address and phone number is by creating a personal my Social Security account at Once you create your account, you can update your contact information from your preferred location. This feature is available for people who receive retirement, dependent, survivors, or disability benefits, along with Medicare enrollees.

Visit our my Social Security webpage to get started. To create an account, you must:

· be at least 18 years old.

· Provide a valid email address.

· Have a Social Security number (SSN).

· Provide a U.S. mailing address (includes military addresses, APO/FPO/DPO, AE, AP, or AA).

Once you have a valid email address, you are ready to create your personal my Social Security account. When you visit my Social Security, select the “Create an Account” button. You will have the option to create your new my Social Security account with one of our two credential partners: or

· is the public’s one account for simple, secure, and private access to participating U.S. government agencies.

· is a single sign-on provider that meets the U.S. government’s online identity proofing and authentication requirements.

Please note, if you already have a or account, you can select the appropriate button to sign in with either one to access your personal my Social Security account. If you previously verified your identity with or, you don’t need to do so again. If you don’t have a or account, please select the “Create an Account” link to start the one-time registration process.

If you create a new credential, we will still complete the identity verification part, so you will need to provide some personal information to us. You will also receive an activation code from us to complete the process.

Remember, you can do much of your business with us online at For more information on Social Security, access, call 1-800-772-1213 or visit your local field office -which address is available at

Expert Column By Víctor Rodríguez
Public Affairs Specialist
Social Security Administration
For the U.S. Virgin Islands and Puerto Rico
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