SLAM THE SCAM: How To Spot Government Imposters

Do you know how to spot a government imposter scam? Knowing how to identify potential scammers will help safeguard your personal information.

There are common elements to many of these scams. Scammers often exploit fears and threaten you with arrest or legal action. Scammers also pose as Social Security or other government employees and claim there’s a problem with your Social Security number (SSN) or your benefits. They may even claim your SSN is linked to a crime.

When you identify a potential scammer:

· Hang up right away or ignore the message.

· Never give personal information or money.

· Report the scam immediately to our Office of the Inspector General calling 1-800-269-0271 or accessing oig.ssa.gov/scam-awareness/report-the-scam.

If you really owe money to Social Security, we’ll mail you a letter with payment options and appeal rights. We only accept payments electronically through Pay.gov, Online Bill Pay, or physically by check or money order through our offices.

Social Security will never do the following:

· Threaten you with arrest or legal action because you don’t agree to pay us money immediately.

· Promise a benefit increase in exchange for money.

· Ask you to send us gift cards, prepaid debit cards, wire transfers, internet currency, cryptocurrency, or cash through the U.S. mail.

Scammers continue to evolve and find new ways to steal your money and personal information. Please stay vigilant and help raise awareness about Social Security-related scams and other government imposter scams. For more information on scams, please visit www.ssa.gov/scam.

Tell your friends and family about government imposter scams. Let them know they don’t have to be embarrassed to report if they shared personal financial information or suffered a financial loss. The important thing is to report the scam right away.

Finally, if you suspect being a victim on identification theft, please contact the Federal Trade Commission at 1-877-438-4338 or at www.idtheft.gov

Together, we can “Slam the Scam!”

Clarify questions on Social Security by calling 1-800-772-1213, accessing www.socialsecurity.gov or visit your local Social Security office, which address is available at www.ssa.gov/locator/.

Expert Column By Víctor Rodríguez
Public Affairs Specialist
Social Security Administration
For the U.S. Virgin Islands and Puerto Rico